
Terms and Conditions for LuxeGlowCandles
Effective Date: January 17, 2025
Welcome to LuxeGlowCandles! By accessing and using our website (luxeglowcandles.com), you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree to these terms, please do not use our website.
1. General Information
These Terms and Conditions govern your use of our website, services, and products provided by LuxeGlowCandles. By accessing our website and making purchases, you acknowledge that you have read, understood, and accepted these terms. We may update these terms at any time, and any changes will be reflected here with an updated Effective Date. It is your responsibility to review these terms regularly.
- Website: luxeglowcandles.com
- Street Address: 2422 Tennessee Avenue, Michigan, United States
- Phone Number: 248-242-3443
- Email: info@luxeglowcandles.com
2. Use of the Website
By using our website, you agree to:
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Lawful Use:
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not use the site for any illegal activities or in a way that could damage, disable, or impair the website’s functionality. -
Accuracy of Information:
You are responsible for providing accurate, current, and complete information when making a purchase or creating an account on our website. You must also update your information promptly in case of any changes. -
Account Responsibility:
If you create an account with LuxeGlowCandles, you are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities under your account. If you suspect any unauthorized use, you must notify us immediately.
3. Product Information and Availability
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Product Descriptions:
We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions, images, or other content on our website are always accurate, complete, or error-free. We reserve the right to modify product details, pricing, and availability at any time without prior notice. -
Product Availability:
While we make efforts to maintain up-to-date stock information, product availability may change. If a product is out of stock after your order has been placed, we will notify you and provide an option for a refund or backorder.
4. Pricing and Payment
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Pricing:
All prices on our website are displayed in United States Dollars (USD). We reserve the right to change prices at any time. The price you pay will be the price shown at checkout before you confirm your order, including applicable taxes and shipping fees. -
Payment:
We accept the following payment methods:- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Gift Cards
Payment will be charged to your account once your order is confirmed. By placing an order, you represent that you have the legal right to use the payment method provided.
5. Order Processing and Shipping
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Order Confirmation:
After placing your order, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order. Please note that this does not confirm the acceptance of your order. -
Order Cancellation:
Once an order is processed and shipped, it cannot be canceled. If you wish to cancel an order before shipment, please contact us immediately at info@luxeglowcandles.com. -
Shipping:
We aim to process and ship your orders as quickly as possible. Shipping times may vary depending on your location and the shipping method chosen. Please see our Shipping Policy for further details on shipping costs and delivery times.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not fully satisfied, please refer to our Return and Refund Policy for information on how to return products and request a refund.
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Return Window:
Returns must be initiated within the return window specified in our policy, and products must be in their original condition for a return to be accepted. -
Refund Process:
After we receive your returned items, we will process your refund within a specified timeframe, depending on your payment method.
7. Limitations of Liability
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Disclaimer:
LuxeGlowCandles makes no warranties or representations regarding the website, products, or services provided. We are not responsible for any damages or losses arising from your use of the website, including but not limited to direct, indirect, incidental, or consequential damages. -
Indemnification:
You agree to indemnify, defend, and hold harmless LuxeGlowCandles and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses, including legal fees, arising from your use of our website, violation of these Terms, or infringement of any intellectual property or privacy rights.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal data.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Michigan, United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Michigan.
10. Changes to the Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective once posted on this page with an updated Effective Date. We recommend that you review this page periodically to stay informed of any updates.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: info@luxeglowcandles.com
- Phone: 248-242-3443
- Website: luxeglowcandles.com
- Address: 2422 Tennessee Avenue, Michigan, United States